CloudTalk-prisoversigt

calling quality, great service, no interuptions

nothing, i find the whole system very easy to use

Discussing with clients via phone at a reasonable price and without any glitches on the system

Cloud talk is simple to use with intuative features that are easy to grasp and get started using. They have an affordable pricing scheme and it takes no time to get started. Their customer support team is superb and helpful and always gets us working again.

Not really a downside, however turning the recording off and on is a bit complicated. I wish there was a button that does that instead of typing in a sequence of code that is a bit complicated to do when in the middle of a call.

CloudTalk is the answer for reaching out to our leads. Qualifying leads becomes so much easier because with CloudTalk, we can call, leave messages and/or send SMS to the leads all in one app.

Price!is really good, nevar failed the software

Nothing is really good, nevar failed the software

To realize calls

I would definitely recommend Cloudtalk to anyone! great price and customer service!

Nothing, all is absolutely the way it is meant to be!

calling customers, sending sms, all you need

CloudTalk has transformed the way I handle communication and customer service. Its user-friendly interface, exceptional call quality, advanced features, and integrations make it a top-notch cloud-based phone system. The scalability and flexibility of the platform further enhance its appeal. With an outstanding customer support team and competitive pricing, CloudTalk is undoubtedly a reliable communication system. I highly recommend it to anyone looking to elevate their customer service and communication capabilities.

Nothing! Cloudtalk has clear call quality and I have never faced and issues.

CloudTalk's advanced features, like IVR and call recording, have helped provide a more personalized and efficient customer experience. This has led to higher customer satisfaction and positive reviews, ultimately driving customer retention and loyalty.

CloudTalk is an exceptional communication tool that has greatly improved our business operations. Its robust features, seamless integration, and excellent customer support make it the go-to solution for streamlining our communication processes. One of the standout features of CloudTalk is its versatility. It allows us to manage calls from various channels, such as phone, email, and chat, all in one unified interface. This consolidation has significantly increased our team's efficiency and productivity. The intuitive dashboard and user-friendly interface make it easy to navigate and operate, even for non-technical users. The upsides of using CloudTalk are numerous. Firstly, its extensive call management features, such as call routing, call recording, and IVR, empower us to provide exceptional customer service. The real-time analytics and reporting capabilities enable us to make data-driven decisions and continuously improve our communication strategies. Additionally, CloudTalk's integration with other business tools, like CRM systems, enhances our workflow and ensures a seamless experience for both our team and customers.

While CloudTalk is an outstanding communication solution, there are a few areas that could be improved. Firstly, the pricing structure can be a bit complex, especially for small businesses with limited budgets. It would be beneficial to have more transparent pricing options and flexibility to cater to different company sizes and needs. Another aspect that could be enhanced is the mobile application. Although the desktop version of CloudTalk is highly functional and user-friendly, the mobile app lacks some features and can be slightly less intuitive. Improving the mobile experience would be advantageous for users who frequently work on the go. Overall, the downsides of using CloudTalk are minimal compared to its extensive benefits. With continuous updates and improvements, CloudTalk has the potential to become an even more comprehensive and user-centric communication solution.

Streamlined Communication: CloudTalk consolidates communication channels, such as phone, email, and chat, into one unified interface. This eliminates the need to switch between multiple platforms, saving time and effort for the team. It ensures that all communication is centralized and easily accessible, leading to better collaboration and faster response times. Improved Customer Service: With CloudTalk's call management features, businesses can enhance their customer service. Call routing enables calls to be directed to the most appropriate agent, ensuring that customers reach the right person quickly. Call recording helps in quality assurance and training purposes, allowing businesses to monitor and improve their service delivery. Interactive Voice Response (IVR) systems help automate call handling, reducing wait times and improving customer satisfaction. Enhanced Productivity: CloudTalk provides real-time analytics and reporting capabilities, giving businesses valuable insights into call volume, wait times, call duration, and more. This data-driven approach allows organizations to identify bottlenecks, optimize workflows, and improve overall productivity. The ability to integrate CloudTalk with other business tools, such as CRM systems, further streamlines processes and eliminates manual data entry. Flexibility and Scalability: CloudTalk offers flexible and scalable solutions, catering to the needs of businesses of all sizes. It provides customizable features and pricing plans, allowing companies to tailor the system to their specific requirements. As businesses grow, CloudTalk can easily scale to accommodate increased call volumes and expanding teams, ensuring seamless communication. Excellent Customer Support: CloudTalk is known for its reliable and responsive customer support. They provide timely assistance and guidance, ensuring that businesses can resolve any issues or queries promptly. This level of support contributes to a positive user experience and helps businesses maximize the benefits of using CloudTalk. Overall, CloudTalk solves communication challenges, improves customer service, boosts productivity, and offers flexibility, ultimately benefiting businesses by enhancing their efficiency and delivering a superior communication experience.

I've tried lots of similar tools and found CloudTalk as the best. Their support team is also very responsive. They fixed my issue having no number assigned right away. Highly recommended!

I've experienced that sometimes the phone app crashes. I close and then open everytime. Maybe some bug fxies will help. I know this is being addressed by their developers and I hope I won't be seeing this problem in the future anymore.

CloudTalk saves us cost on outbound calls for our international clients. It is also very convenient to use since you can access it on your phone. Also very user-friendly!

Fast implementation, easy to use, enough functionalities, helpful support team, sync with our CRM.

Once upon a time, I feel that the quality of some calls is not 100 %. But it is something that most people don't notice.

Calls distribution inside the company, smoother and more effective processes.