Front baggrundsvaghed
Front logo
Front
Ubesværet teamsamarbejde
4.7
(2,019)
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Front Anmeldelser og produktdetaljer

Front Oversigt
Hvad er Front?

Front er en kundekommunikationshub, der har en meget rost moderne grænseflade inspireret af e-mail-klienter, som teammedlemmer elsker, fordi den er velkendt og nem at bruge. Front har kraftfulde automatiseringsfunktioner, der eliminerer manuelle arbejdsgange på tværs af systemer og giver essentielle analyser til at booste teamets ydeevne og sundheden for kunderelationer.

Om os Front App, Inc.
År grundlagt 2013
Firma størrelse 51-200 medarbejdere
Hovedkontor San Francisco, Californien, USA
Sociale medier
Front Kategorier på Findstack
Front Produktdetaljer
Capabilities
API
Segment
Lille virksomhed
Midtmarked
Enterprise
Deployment Cloud / SaaS / Web-baseret, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (liverepræsentant), chat, e-mail/helpdesk, ofte stillede spørgsmål/forum, vidensbase, telefonisk support
Kurser Dokumentation
Sprog Engelsk
Front Funktionalitet
Analyse/Rapportering
Revisionslogfiler
Auto-responder
Automatiserede arbejdsgange
Samarbejdsindbakke
Kollisionsdetektion
Kontakt Management
Brugerdefinerede felter
Brugerdefinerede signaturer
Kundeprofiler
Brugerdefinerbare Dashboards
Dataeksport
E-mail opgave
Videresendelse af e-mail
E-mail planlægning
Udsæt e-mail
E-mail tagging
Interne noter
Mobil adgang
Multi-kanal support
Prioriteret indbakke
Sporing af responstid
Service Level Agreements (SLA'er)
Delte skabeloner
Spamfiltrering
Task Management
Team Performance Metrics
Skabelonadministration
Tredjepartsintegrationer
Bruger tilladelser
Front Medier
Front 0
Front 1
Front 2
Front 3
Front 4
Front Screenshots
Ansvarsfraskrivelse
Vores forskning er kurateret fra forskellige autoritative kilder og beregnet til at give generel rådgivning. Vi garanterer ikke, at vores forslag vil fungere bedst for hver brugssituation, så overvej dine unikke behov, når du vælger produkter og tjenester. Del gerne din tilbagemeldinger.
Sidst opdateret: juni 17, 2024
Front logo
2,019 Front Anmeldelser
4.7 ud af 5
Mid Market (51-1000 emp.)
Februar 05, 2024
 Kilde
Samlet bedømmelse:
5.0
CZ
Claudia Z
Grundlægger
"Den bedste platform til at holde alle dine e-mails organiseret"
Hvad kan du bedst lide Front?

I like that I can combine various inboxes in one space.

Hvad kan du ikke lide ved Front?

There is nothing I dislike about Front. I enjoy using it.

Hvad problemer er Front løsning, og hvordan gavner det dig?

Front is helping me to keep a communication with my clients in one space.

Small Business (50 eller færre ansatte)
Februar 05, 2024
 Kilde
Samlet bedømmelse:
5.0
KD
Kevin D.
Grundlægger
"Front har forbedret vores arbejdsgang og effektivitet til at kategorisere, reagere og følge op"
Hvad kan du bedst lide Front?

Snoozes, tags, getting multiple people seeing draft emails, internally tagging people with the @ to get their feedback. It was also quick to learn and teach our team.

Hvad kan du ikke lide ved Front?

I think it's search function could either be better, or better explained. I often find it hard to find a particular email.

Hvad problemer er Front løsning, og hvordan gavner det dig?

speed of handling customers, and improved our follow up.

Small Business (50 eller færre ansatte)
Februar 02, 2024
 Kilde
Samlet bedømmelse:
5.0
JC
Jejomar C.
Grundlægger
"Front Oplev feedback"
Hvad kan du bedst lide Front?

Data Analytics - it helps me measure and monitor the performance of my subordinates. It also gives me an option to modify the data and targets based on our business KPIs and needs.

Hvad kan du ikke lide ved Front?

None so far. I'm very satisfied with the experience using Front.

Hvad problemer er Front løsning, og hvordan gavner det dig?

Response Time and Customer Satisfaction

Small Business (50 eller færre ansatte)
Jan 30, 2024
 Kilde
Samlet bedømmelse:
5.0
AC
Alex C.
Grundlægger
"Det er meget nemt at bruge og hjælper os med at forbedre ydeevne og intern kommunikation."
Hvad kan du bedst lide Front?

Being able to assign tasks and easy to use

Hvad kan du ikke lide ved Front?

Sometimes it takes a while to load when you restart the computer

Hvad problemer er Front løsning, og hvordan gavner det dig?

Assigning tasks with other team members

Enterprise (> 1000 emp.)
Jan 29, 2024
 Kilde
Samlet bedømmelse:
5.0
RS
Robert S.
Grundlægger
"Min oplevelse har været fantastisk! Det er et fantastisk værktøj!"
Hvad kan du bedst lide Front?

The most helpful aspect of Front is the tracking and receiving messages characteristic. When you get a message in front it also gives you a notification in your gmail.

Hvad kan du ikke lide ved Front?

I really have no issues with front. It seems to operate perfectly for me.

Hvad problemer er Front løsning, og hvordan gavner det dig?

Instant messaging between or locations across the US. It's much easier to navigate.

Small Business (50 eller færre ansatte)
Jan 26, 2024
 Kilde
Samlet bedømmelse:
5.0
RL
Rosa Mari L.
Grundlægger
"Samlet oplevelse er fantastisk!"
Hvad kan du bedst lide Front?

User-friendly and collaborative - I especially like the internal collaboration feature.

Hvad kan du ikke lide ved Front?

I wish there was a way to merge chat with email conversations from the same customer.

Hvad problemer er Front løsning, og hvordan gavner det dig?

- Front allows me to reply to customer's emails promptly - Its collaborative feature allows for efficient workflow and reply time

Small Business (50 eller færre ansatte)
Jan 26, 2024
 Kilde
Samlet bedømmelse:
5.0
Emil M. avatar
Emil M.
Analytiker
"Bedste mailprogram på jorden"
Hvad kan du bedst lide Front?

Front it super usefull, when you are working in a team. Evenwith other offices you can easily share a mail/conversation and keep your colleague up to date. I used before an other mailprogram and it was totally ease to learn the functions of Front. We use only this program.

Hvad kan du ikke lide ved Front?

Sometimes it's hard to get some mails private.

Hvad problemer er Front løsning, og hvordan gavner det dig?

The comunication between my department and other departmens is way better than with other tools and it's easy to learn.

Mid Market (51-1000 emp.)
Jan 25, 2024
 Kilde
Samlet bedømmelse:
5.0
MH
Morgan H.
Grundlægger
"Læringskurve, men fantastisk program!"
Hvad kan du bedst lide Front?

I like how many folders you can have and the differenct access to accounts on the same front log in. I also love the archive function and the comment section at the bottom

Hvad kan du ikke lide ved Front?

I do think its a learning curve. I don't like when you send a message and it stays in your inbox.

Hvad problemer er Front løsning, og hvordan gavner det dig?

We haven't had any issues using Front to my knowledge at this point

Small Business (50 eller færre ansatte)
Jan 25, 2024
 Kilde
Samlet bedømmelse:
5.0
CL
Corrisa L.
Grundlægger
"Brugervenlig og altid i forbedring!"
Hvad kan du bedst lide Front?

The customer support is very responsive and friendly. Front is easy to use once fully implemented; all of our users live in Front exclusively without use of any other email programs and are utilizing it for their entire workday. One thing I love is that they are always working on improvements and new features. You can even add your ideas for upvote into the community pages and will receive email status updates.

Hvad kan du ikke lide ved Front?

For users that are coming out of a program like Outlook, there is a bit of a learning curve and it takes some time to adjust to the vast array of features

Hvad problemer er Front løsning, og hvordan gavner det dig?

We are no longer having siloed conversations or extensive email chains. We can all collaborate in one place and utilize the comments section to eliminate additional emails. Front chat and knowledge base have also solved the issue of "too many software programs". We've been able to consolidate several other areas. Overall, this has created time saved, efficient workflows, and cost savings.

Mid Market (51-1000 emp.)
Jan 24, 2024
 Kilde
Samlet bedømmelse:
5.0
JT
Jezzabel T.
Grundlægger
"Brugervenlig og mange funktioner"
Hvad kan du bedst lide Front?

The comment section or feature. You can talk among your peers in the same email thread without bombarbing the email or having the customer not see your discussion

Hvad kan du ikke lide ved Front?

I don't like the fact that you cano not undo the merging of conversations

Hvad problemer er Front løsning, og hvordan gavner det dig?

reducing too much emails - easy and more efficient process

Small Business (50 eller færre ansatte)
Jan 24, 2024
 Kilde
Samlet bedømmelse:
5.0
Kenn Jerone O. avatar
Kenn Jerone O.
Salgskontospecialist
"En af de bedste!"
Hvad kan du bedst lide Front?

Easy to navigate and use. Handy for customer support.

Hvad kan du ikke lide ved Front?

I think there is nothing that I dislike about front.

Hvad problemer er Front løsning, og hvordan gavner det dig?

Easy access for team conversation.

Mid Market (51-1000 emp.)
Jan 21, 2024
 Kilde
Samlet bedømmelse:
5.0
Temidayo O. avatar
Temidayo O.
Customer Success Executive
"Front: Et værktøj til at sikre kundetilfredshed"
Hvad kan du bedst lide Front?

The user interface. It's easy to use and is customer centered. I make use of this application daily and it has been really helpful. From arranging the metrics to seeing who has been on an email beforehand to avoid confusion to the customers. It aids in customer support with a standard CSAT survey. The integration and implementation were easy as it solves most issues regarding customer service. I haven't had any issues with the application since I started using it

Hvad kan du ikke lide ved Front?

Front on mobile isn't the best application. A lot of things are lacking but it just goes to show that the application was designed for desktop use and not mobile use

Hvad problemer er Front løsning, og hvordan gavner det dig?

Front helps in making it easy to access users' complaint, have private conversations about work issues with your team members, have access to shared conversation from your teammates. It's an interesting app that is customer focused.

Small Business (50 eller færre ansatte)
Jan 09, 2024
 Kilde
Samlet bedømmelse:
5.0
KM
Kim M.
Grundlægger
"Front Email anmeldelse"
Hvad kan du bedst lide Front?

Smart features such as comments on email threads.

Hvad kan du ikke lide ved Front?

The need to link source emails in order for workflows to work

Hvad problemer er Front løsning, og hvordan gavner det dig?

Email delegation Drafting emails and proofreading as a team before sending out assigning emails having conversations in-thread without the recipient seeing for a more efficient collaboration

Mid Market (51-1000 emp.)
Jan 08, 2024
 Kilde
Samlet bedømmelse:
5.0
Nadia S. avatar
Nadia S.
Senior Digital Campaign Manager
"Fantastisk til teamsamarbejde og organisation"
Hvad kan du bedst lide Front?

Definitely the ability to chat with coworkers about a specific email thread and discuss options/opinions within the email thread. It really helps keep organized in the work day since we have moving parts across multiple apps. I use it all day every day.

Hvad kan du ikke lide ved Front?

If you mention an email address in the "chat" thread, it forwards the whole chat conversation to the client. Can lead to some drama

Hvad problemer er Front løsning, og hvordan gavner det dig?

It helps organize the workspace and foster collaboration in a remote environment.

Enterprise (> 1000 emp.)
Jan 08, 2024
 Kilde
Samlet bedømmelse:
5.0
RB
Richay B.
Grundlægger
"Den bedste applikation, jeg nogensinde har brugt til arbejde"
Hvad kan du bedst lide Front?

Ease of Use Sharing emails Snoozing feature Tagging feature

Hvad kan du ikke lide ved Front?

Sometimes, its confusing when i have to reshare an email with someone

Hvad problemer er Front løsning, og hvordan gavner det dig?

Easy to follow up on emails and tracking

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