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Salesforce Platform Anmeldelser: 4.5/5 — Højt bedømt
Salesforce er en cloud-baseret software designet til at hjælpe virksomheder med at finde flere kundeemner, lukke flere aftaler og give kundetilfredshed. Det er en komplet suite af produkter, der forener salgs-, service-, marketing-, handels- og IT-teams med et enkelt, delt syn på kundeinformation, der hjælper virksomheden med at udvikle relationer med både kunder og medarbejdere.
| Firmanavn | Salesforce |
|---|---|
| År grundlagt | 1999 |
| Firma størrelse | 10,001 + medarbejdere |
| Hovedkontor | San Francisco, Californien |
| Sociale medier |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Lille virksomhed
Midtmarked
Enterprise
|
| Deployment | Cloud / SaaS / Web-baseret, mobil Android, mobil iPad, mobil iPhone |
| Støtte | 24/7 (liverepræsentant), chat, e-mail/helpdesk, ofte stillede spørgsmål/forum, vidensbase, telefonisk support |
| Kurser | Dokumentation |
| Sprog | Engelsk |
Sammenlign Salesforce Platform med andre populære værktøjer i samme kategori.
Jeg kan godt lide, at det fortsætter med at udvikle sig og giver vores virksomhed mulighed for at udvikle sig hurtigt og drømme om fremtiden.
Jeg kan ikke lide, at licenser til platformen er for dyre.
Vi bruger det til at løse problemet med uensartede datakilder og samle dem alle.
The best feature of the Salesforce platform is the ability to build complex business processes with their point-and-click development tools. And I know my data is safe with the security of the platform.
Because it's easy to configure it's also easy to over engineer in build technical debt. Anyone CAN build on the Salesforce platform, but training is a vital.
Having one view of our customer and all related data has been a huge asset. Users are able to collaborate and problem solve within the platform for transparency.
The Salesforce CRM platform is by far the most scalable and innovative platform to support a business to grow and be successful. This ech System is far superior and rich in features and extremely configurable.
I have been using Salesforce for 13 years and not a single thing disappoints me.
We have a need for a 360 view of our customers and Salesforce provides that. We have everything from Lead to Contact to Opportunity for Sales, Order to Cash with CPQ and Customer Support at the tail end of the journey and many spin-off solutions for downstream business needs.
Inbuilt api to support boundary applications
Governor limits like no of platform events in 24 hour
Salesforce implementation has less turnaround time
The ease of set up and use and how it keeps getting better
Cost of every additional feature adds up and restricts usage
CRM and inquiry management
Our sales reps are able to stay organized and on top of customer connections. It has the ability to grow with our company. The Geopointe module has been very helpful with routes that our sales reps use around the country.
Not much. The mobile version has some drawbacks to information and usability. But it is getting better.
Staying on top of customers open projects and communicating what is going on in the marketplace to the managers.
Salesforce Platform is easy to configure with GitHub and Visual Studio code. Its CRM is beneficial to configure the application for a company. In the Salesforce platform, we quickly get daily/monthly/yearly reports using reports and dashboards
As a developer, I build applications for enterprises in developer or scratch org. But when I need to do load testing using a lot of records, I always hit the storage limit in the dev or scratch org. It is not a big roadblock but it will be nice if we get a dev or scratch org with the storage limit of 1 GigaByte minimum.
The platform lets us use SSO which enables our user to log in to their account with just one click. This is awesome! The platform also lets us use VS code, GitHub, and other tools to code and build applications. I love this platform
How easy it is to use. Very user friendly. Like the chatter features.
Sometimes you have to have many clicks to get to the area you want to go to.
We use it to document all of our conversations with dealers and customers. Also use chat not on our website.
Nemme processer uden kode, alt er gjort med et par klik.
Konflikt med sikkerhedsprocesser på virksomhedsniveau og innovative produkter
CRM
Ease of use, easy to get new colleagues accustomed to using it and understanding it. It is a fantastic product and working with Traleblazers is just easy, not comparable to working directly with other companies where we need to speak to programmers, do not understand each other. We as NGO are thrilled to be able to work with such great technology. It enables us to take a fantastic care of our donors and fulfill GDPR easily.
To be able to use it fully with all great build in features and to spread it from fundraising to marketing and to all organization it becomes expensive for us, so unfortunately we are not able to use its potential fully.
All fundraising activities.
