Salesforce Sales Cloud-baggrundssløring
Salesforce Sales Cloud-logo
Salesforce Sales Cloud
4.3
(18,560)
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Salesforce Sales Cloud anmeldelser og produktdetaljer

Oversigt over Salesforce Sales Cloud
Hvad er Salesforce Sales Cloud?

Salesforce er en løsning til administration af kunderelationer, der kører på skyen, populær blandt mellemstore virksomheder og virksomheder på grund af sine fleksible funktioner og værktøjer. Platformen tilbyder problemfri salgsautomatisering med en kundeinteraktionsdatabase, der kan indtastes automatisk baseret på e-mails, kalendere og andre marketingautomatiseringssystemer såsom automatiske påmindelser, der beder brugerne om at svare på e-mails. Salesforce er også tilgængelig på både Android- og iOS-enheder.

Om os Salesforce
År grundlagt 1999
Firma størrelse 10,001 + medarbejdere
Hovedkontor San Francisco, Californien
Sociale medier
Salesforce Sales Cloud-kategorier på Findstack
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Stil spørgsmål om Salesforce Sales Cloud
Hvad er Salesforce Sales Cloud bedst til?
Hvordan sammenligner Salesforce Sales Cloud med Act!?
Hvad er fordele og ulemper ved Salesforce Sales Cloud?
Salesforce Sales Cloud-produktdetaljer
Capabilities
AI
API
Segment
Lille virksomhed
Midtmarked
Enterprise
Deployment Cloud / SaaS / Web-baseret, mobil Android, mobil iPad, mobil iPhone
Support 24/7 (liverepræsentant), chat, e-mail/helpdesk, ofte stillede spørgsmål/forum, vidensbase, telefonisk support
Kurser Dokumentation
Other languages Engelsk
Salesforce Sales Cloud fordele og ulemper
FORDELE
  • 24/7 kundesupport fra et dedikeret serviceteam
  • Masser af automatiserings- og personaliseringsfunktioner
  • Cloud-hostet system for hurtigere ydeevne
  • Åben API med tonsvis af integrationer tilgængelige
  • Omfattende salg, service og markedsføring
ULEMPER
  • Ikke egnet til installation på stedet
  • Ingen live-chat support
  • Kan være komplekst for nogle
Salesforce Sales Cloud-funktioner
API-adgang
Aftaleplanlægning
Opkaldslogning
Samarbejdsværktøjer
Kontakt Management
Administration af kundefeedback
Kundesegmentering
Kundesupport billetsalg
Brugerdefinerbare Dashboards
Dataimport/eksport
Document Management
Email Marketing
Lead Management
live chat
Marketing Automation
Mobil adgang
Ordrebehandling
Product Catalog
Citater/Forslag
Rapportering og analyse
Rollebaseret adgangskontrol
Salgsprognoser
Salg Pipeline Management
Social Media Integration
Undersøgelsesledelse
Task Management
Territorium Management
Tredjepartsintegrationer
Bruger tilladelser
Workflow Automation
Ansvarsfraskrivelse
Vores forskning er kurateret fra forskellige autoritative kilder og beregnet til at give generel rådgivning. Vi garanterer ikke, at vores forslag vil fungere bedst for hver brugssituation, så overvej dine unikke behov, når du vælger produkter og tjenester. Del gerne din tilbagemeldinger.
Seneste opdatering: Januar 24, 2025
Salesforce Sales Cloud-logo
18,560 Salesforce Sales Cloud Anmeldelser
4.3 ud af 5
Mid Market (51-1000 emp.)
Juni 09, 2023
 Kilde
Samlet bedømmelse:
5.0
Christopher C. avatar
Christopher C.
Vp, Global Sales & Manufacturing Practice
"Salesforces transformative indvirkning på min forretningsdrift"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

As a user of Salesforce Sales Cloud, I can attest to the transformative impact it has had on my business operations. I deeply appreciate the platform's high level of customization that allows me to mold it according to my unique needs, which in turn optimizes my lead management, forecasting, and deal progression. Being cloud-based, it enables me to access data remotely and get real-time updates, which is indispensable in today's dynamic business world. What I also value about Sales Cloud is its capacity to integrate with a myriad of other software tools and Salesforce's own suite of solutions. This creates a unified, comprehensive ecosystem for all my business operations. On top of all that, Salesforce's outstanding customer support and commitment to constant innovation equip me with the advanced tools I need to stay ahead in the competitive business landscape.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

I've found that the high level of customization, though largely advantageous, adds to this complexity, often requiring a dedicated team or expertise for proper setup and maintenance. In terms of cost, I feel that Salesforce Sales Cloud can be quite pricey, particularly when incorporating advanced features and catering to larger teams, when compared to other CRM solutions in the market.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Sales Forecasting: Predicting future sales can be difficult due to a multitude of variables. Salesforce Sales Cloud has sophisticated forecasting tools that help sales executives anticipate sales revenue, which can aid in setting realistic goals and making strategic decisions. Customer Relationship Management: Managing customer relationships can be complex, especially when dealing with large amounts of customer data. Salesforce Sales Cloud consolidates customer information into a single, easily accessible platform. This helps executives understand customer needs, track interactions, and provide personalized service. Team Collaboration and Communication: Sales teams often struggle with communication and collaboration, especially when working remotely or across different locations. Salesforce Sales Cloud provides a platform for seamless collaboration, allowing team members to share insights, collaborate on deals, and communicate more effectively. Performance Tracking: Monitoring individual and team performance can be time-consuming. Salesforce Sales Cloud offers dashboards and reports that provide real-time insights into sales performance, allowing sales executives to identify areas of improvement and recognize high performers.

Enterprise (> 1000 emp.)
Juni 09, 2023
 Kilde
Samlet bedømmelse:
5.0
PT
Pranav T.
Software Engineer
"Salesforce Sales Cloud Review"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

User Experience, Performance, Fast processing, sufficient Storages

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Linked everything, not faced any issues while using it.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Using for staffing the resources. Very well defined object and fields system with advance security settings.

Mid Market (51-1000 emp.)
Juni 08, 2023
 Kilde
Samlet bedømmelse:
5.0
Gary JS avatar
Gary JS
Senior Salesforce administrator
"SF Sales Cloud"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

By adopting the widely-used, industry standard CRM/sales platform, there is an endless number of resources available to help build out the necessary solution, or to easily use existing solutions instead of reinventing the wheel.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

The isn't much I don't like about Salesforce Sales Cloud. There are occasionally some quirks that require a workaround, but are often resolved in near-future releases anyway.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Salesforce Sales Cloud replaces outdated CRM functionality with modern, industry-standard tools. It provides better visibility and increases efficiency, while significantly reducing training time.

Enterprise (> 1000 emp.)
Juni 08, 2023
 Kilde
Samlet bedømmelse:
5.0
KS
Kia S.
Grundlægger
"Et must-have for enhver virksomhed for at opbygge en enkelt kilde til sandhed"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Automation, reporting and dashboards, ease of use, and of course the data being in a Clou, secured.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Some simple tasks are too hard such as simply running a report and creating an extract of all fields with their API names of an object aside the Dev Console that produces an unfriendly formatted extract.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Having all data in one place that creates a single source of truth.

Mid Market (51-1000 emp.)
Juni 08, 2023
 Kilde
Samlet bedømmelse:
5.0
JM
John m
Grundlægger
"Sales Cloud kunne gøre forretningen til kunden lettere"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

It gathers all the important features for sales such as qoutes, oppotunities, leads, contacts, and accounts in one page. Its easier to navigate all the tabs as well as very convenient in any mobile phones whenever the user is out of his or her laptop. It also works offline.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

I don't like the resolution responsiveness in laptops with a small resolution. I think it becomes a bit large and I need to zoom it out whenever I am navigating the pages.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

It solve the problem of switching orsinging-in to other pages with different use for sale. It is very easy to collaborate with everyone in the team of sales where they can see tabs in one page.

Mid Market (51-1000 emp.)
Juni 07, 2023
 Kilde
Samlet bedømmelse:
5.0
오O
오승환 O.
Grundlægger
"Funktionalitet er påkrævet i betragtning af hvert lands egenskaber"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Standardized processes through the Sales cloud can be applied to increase the value of the company. In addition, it can increase the efficiency of work. I think this is the advantage of sales cloud.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Regional or national characteristics clearly exist. I hope that each country's characteristics will be provided in a package. Then you will be able to use sales cloud more in each country.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Work processes can be unified and processed to increase work efficiency. Integrated management of distributed data helps maximize data utilization. I can develop my personal work further.

Small Business (50 eller færre ansatte)
Juni 07, 2023
 Kilde
Samlet bedømmelse:
5.0
TW
Tim W
Grundlægger
"Forbedret effektivitet og indtjening"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

it is intuitive and easy to use for CRs, and I am able to use dashboards to watch the progress of goals and objectives. The automation of emails and other processes makes the business processes more efficient.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Cost is at times too high for smaller businesses, if you desire automation that is scalable

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Lead tracking and opportunity tracking

Mid Market (51-1000 emp.)
Juni 07, 2023
 Kilde
Samlet bedømmelse:
5.0
WZ
Wendy Brandt Z.
Sales Operations Manager Salesforce Admin
"Direktor, kundeservice og Salesforce Admin"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Easy for our users. Search features and ease of reporting

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Nothing. I love it. So that is I have to say.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

All-in-One platform for all data and the automation.

Enterprise (> 1000 emp.)
Juni 07, 2023
 Kilde
Samlet bedømmelse:
5.0
KS
Karan Singh S.
Grundlægger
"Min anmeldelse af Salesforce Sales Cloud"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

It have great automation tools. In today's scenario where most of the people doesn't have time to manage each and everything by own, sales cloud provides great automation tools such as Salesforce Flow, process builder, scheduler jobs etc to have great automation working on your org.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

It is feature rich but they should be configured first according to different requirements. Due to this you first have to learn and get hands on to fully utlize all the tools.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Previously we have to analyse the massive sales data one by one in conventional tools like excel etc. That was very difficult and time consuming and also that didn't provide much graphical tools. But sales cloud have amazing visual experience with dashboard reports etc. that helps in the analysis in a way more productive way.

Enterprise (> 1000 emp.)
Juni 07, 2023
 Kilde
Samlet bedømmelse:
5.0
KB
Keli Hammonds B.
Grundlægger
"Før konsekvent adfærd gennem teknologi"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

By far, the intuitive ease of use is the greatest selling point for Salesforce in general. This includes ease of user experience for our sales reps, the self service analytics and report options for managers and object configuration to enhance the sales and support of sales experience.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Knowledge is used heavily in our service cloud environment. Add ons such as Enablement would ideally be less cost prohibitive

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Centralized data and sales processes. Our goal is to never have to leave Salesforce to perform your job.

Enterprise (> 1000 emp.)
Juni 07, 2023
 Kilde
Samlet bedømmelse:
5.0
Yogesh Y. avatar
Yogesh Y.
Software Developer
"Vi får allerede salgsopsætning på Sales Cloud"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Sales Cloud is a good CRM. We have a sales process algorithm set up on Sales Cloud. We also customize this as per our requirements. Sales Cloud increases the sales of business easily

Hvad kan du ikke lide ved Salesforce Sales Cloud?

We have to face an issue due to the limitation of salesforce.Org slows down when the limit is hit.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Sales Cloud provides an easy in-build interface to customers. Provides some inbuild sales algorithms to perform your business. It is the best platform to interact with customers, businesses, and developers directly in one place.

Mid Market (51-1000 emp.)
Juni 06, 2023
 Kilde
Samlet bedømmelse:
5.0
WG
Walter G.
Grundlægger
"Salesforce er et solidt værktøj!"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Salesforce is useful for tracking new leads, account statuses and account activity. At a glance you can see what has been done with the account/client and generating reports is pretty easy as well!

Hvad kan du ikke lide ved Salesforce Sales Cloud?

While Salesforce is an awesome tool, it is a beast to learn. This is in no fault of the software though. Being such a useful tool naturally requires a lot of learning but the resources are all there to learn everything necessary.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

It solves new customer acquisition, interaction logging with the customer and checking account health. With several staff members that might interact with a customer, seeing who is doing what is very helpful.

Mid Market (51-1000 emp.)
Juni 05, 2023
 Kilde
Samlet bedømmelse:
5.0
Prashant M. avatar
Prashant M.
Software Engineer
"Fantastisk erfaring med at bruge Salesforce cloud-tjenester"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

The best user interface and easy to use such a high level cloud service. Salesforce cloud is helpful for deploy product and service to increase sales and quality of your product

Hvad kan du ikke lide ved Salesforce Sales Cloud?

A bit harder to find out the installation and setup process. Official document should be more elloborated or Salesforce team cam provide more handful video tutorials about basic architecture.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

I am working on a website which have large user data to handle daily basis, Salesforce cloud help me to organise and analysis data more efficiently. It improve our website quality and sales.

Small Business (50 eller færre ansatte)
Juni 05, 2023
 Kilde
Samlet bedømmelse:
5.0
sumit k. avatar
Sumit K.
Software Engineer
"Det var fantastisk at arbejde med funktionerne fra Salesforce-skyen."
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Very user-friendly and simple to create dashboards and extract the reports. Super helpful to automate things instead of doing it manually. Even we have the einstein dashboard, which is super in terms of details and in-depth analysis.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

1. Salesforce is a little expensive. It should provide the features with a variety of packages. 2. Einstein dashboard is an advance feature everyone is not familiar with this so it would be better if we make it easy to use with proper training videos.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

It enables sales reps to establish effective communication with our prospects to achieve shorter sales cycles. Even though we can interact with the users just by checking the status of the user if he/she online or not.

Mid Market (51-1000 emp.)
Juni 04, 2023
 Kilde
Samlet bedømmelse:
5.0
Lakshay T. avatar
Lakshay T.
Jr. Automationsingeniør
"Accelerer din forretning med salesforce service cloud"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

It provides me a single platform for variety of business problems like event handling, sales analysis, customer analysis and much more. Here I can combine data from different salesforce services. I can integrate salesforce service cloud with different services like magento, treasure data, etc

Hvad kan du ikke lide ved Salesforce Sales Cloud?

The cost of salesforce package is too much expensive for an individual or for small organizations. please introduce some low cost packages so any individual or any small organization can also use salesforce service cloud services. even you can provide some basic functionality services.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

The salesforce crm provides me the combine data from different salesforce platforms. I use this data in different scenerio. I can track the status of any email by email tracking and also automate email sending functionality.

Mid Market (51-1000 emp.)
Juni 03, 2023
 Kilde
Samlet bedømmelse:
5.0
Poonam D. avatar
Poonam D.
Software Developer
"Salgsskyen er værdifuld for virksomheder"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

Sales cloud provides most of the basic features which require the basic features to implement a business solution. I have used it to implement order mgmt, contract mgmt and sales of automobile warrenty. And most of time solutioning does not require further licenses.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

There are some features which should be provided as default with sales cloud like cpq and pdf generation and record types on quote line items. These are the 2 basic features which can be included.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

It provides out of box features like opportunities, products, quotes and also to customize triggers, apex and lwc

Small Business (50 eller færre ansatte)
Juni 03, 2023
 Kilde
Samlet bedømmelse:
5.0
JA
John A.
Grundlægger
"Masser af funktioner og hjælper mig med at blive organiseret"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

What I like most is that I can send bulk customized emails to all my contacts at once and create customized email templates.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Nothing that I can think of since it does what I need it to do for my particular projects.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Salesforce Sales Cloud helps me stay organized as well as tracks all of my opportunities in my pipeline.

Mid Market (51-1000 emp.)
Juni 02, 2023
 Kilde
Samlet bedømmelse:
5.0
FA
Firoz A.
Grundlægger
"Salgssky ærlige anmeldelser"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

It help me to enhance productivity with its mobile features and tools. It provides me real time view of product sale and opportunities. It provides platform to track all leads at one place.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

The sales support is not up to the mark and client has to wait for a long time to get thirr query resolve. Please respond as soon as possible with a nearly perfect solution for one's problem. And please reduce some price of your service so low scale businesses also afford your services.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

It provide me all the required information at one place and ease of access. We can track all types of mails and analyze our sales at a very high efficiency and proficiency. It helps me a lot jn my development time.

Enterprise (> 1000 emp.)
Juni 02, 2023
 Kilde
Samlet bedømmelse:
5.0
SJ
Suryamathi J.
Grundlægger
"Bedste salgsstyringssoftware"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

We can segregate the new leads and the leads we are in conversation with and neglect the leads that are not possible to convert or nonpotential leads. The followup feature is also very convenient.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Sometimes I will not be able to go through the call logs quickly. If the call reminder comes with the time instead of just a notification it will be better for follow ups

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Managing the lead queue and doing the follow-ups. Details of the call logs and the conversations we had with the customers. It's an excellent CRM to maintain all the data.

Enterprise (> 1000 emp.)
Juni 02, 2023
 Kilde
Samlet bedømmelse:
5.0
PRAVIN K. avatar
Pravin K.
Ledende softwareingeniør
"Salgssky til styring af direkte og indirekte salg"
Hvad kan du bedst lide ved Salesforce Sales Cloud?

This meet most of our business requirements.

Hvad kan du ikke lide ved Salesforce Sales Cloud?

Some of the basic features also require customization.

Hvilke problemer løser Salesforce Sales Cloud, og hvordan kommer det dig til gode?

Its help to track the Direct & Indirect Sales for our client.

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