Typeform Anmeldelser og produktdetaljer

Easy to use. Didn't really have to think about it.

The way it looks would prefer a form rather than a set of questions that appear page by page, had to figure out that Enter or the hidden arrow is skip a question. Doesn't tell you which answer you missed

Preventing spam to an email box, organizing large numbers of entry. Looks more professional than google docs.

The forms look really good and are pretty easy to setup. The design is great.

I think their free trial is very misleading and frustrating. It isn't clear that you're actually using the "premium" features. There's plenty of free form softwares out there for quick surveys. That's all I was looking for - a quick and easy survey to send to about 15 customers. I should have just used Google Forms. While I'm sure TypeForm is great if you need a lot of really great designed forms. Or if you want very customized forms that match your brand, the design of these is great! But for what I was looking for, it was overkill and not worth it. I didn't realize I was going to have to pay for it... If you check their pricing page, they have a plan that is "FREE Forever and ever" - (that's the real description). It's free if you have less than 10 questions and less than 100 respondents. I created a form with 10 questions that I was sending to those 15 customers. In the end, I got charged for the first month. I asked their support for a refund and to downgrade me to the free plan. They wouldn't. It was really bad support. I had to pay to be able to see my responses during the trial period. Then immediately canceled. Overall, it felt like a misleading "free" plan and bad support, so I wouldn't recommend it.

Collecting customer answers

The ease of use when building surveys. I also like that the forms translate very well to mobile.

The mobile app is not useful. You can’t build surveys in the app or edit surveys that are already created. This is not conducive for somone who runs a mobile business.

Being able to stop time sucks in my business by using this survey tool to get information from potential customers before I even meet with them.

The design of Typeform is very fresh and nice, and you have tons of different questions you can implement to your form, wich I really like. You can also integrate tools like Zapier to your form.

Everything is very expensive and limited on Typeform. You cannot accept payments with a free plan, for example, which you can on forms.app . You can also only recieve 10 (ten) answers per month on all your forms together.

You can easily make your form smart by using logic features that change the form based on the user's answers. For example, if the user types on a specific question a number from 0-50, he'll get a different next question than he'd get by typing a number from 51-100.

The look and feel of the surveys. My company has a casual tone, so Typeform permits us to maintain our conversational flow.

I still have an outstanding issue from 3 weeks ago that I'm waiting on a response. Customers receive an error message when trying to submit their surveys. This creates a terrible user experience since my business is 100% survey-based. For the price increase I'd expect more. Never had issues beforehand.

The conversational flow to make survey requirements less painful.

The clean design and interesting interface of the form.

There are significant limitations to what you can do within each form block. For example, we want to hyperlink our Privacy Policy in the form, but there's no "clean" way to do this.

Capture subscriber interest.

Nos había gustado su diseño y funcionamiento pero la experiencia ha sido horrible.

Ha sido un fracaso su utilización en un curso de empleabilidad "pro bono". Ha fallado dos veces en momentos clave y no podíamos imaginar que el límite de 10 respuestas en la versión gratuita es el total para todas las encuestas que hagas (no por encuesta).

The problem that you only have 10 responses altogether! Benefits? None, according to our experience.

Nice interface, appears easy to use at first glance

After they released their new version, they simply "forgot" to migrate some question types, such as Question Groups (used to make e.g. matrix questions). When asking support about it, they are very slow to respond and simply refer to the user manual page describing how to use the feature, while the feature has not been implemented yet. Typeform misleads new customers by marketing Question Groups as a feature, then playing hide-and-seek at support, next they claim it will be "available today or tomorrow" only to follow up with another email that it probably won't be available any time soon. If you plan to use a survey tool for a serious business purpose, Typeform has demonstrated to be an unreliable partner. We'll shop somewhere else.

None. Typeform has caused us more problems than they solved.

Aesthetically pleasing, can be easily embedded in emails, your site, etc. and has a million different uses!

The UI is super clunky and sometimes takes a while to load results if there are a lot of them.

Surveying users, NPS scores, collecting contact info, internal sentiment surveys, etc.

before a lot, now nothing, another shitty tech VC run conpamy, quel suprise...

We were paying customers for months, then need to downgrade for a while, but they disables all our forms without telling us, lost a couple of hundred/thousand Euro... They're part of the growing number of hip, cool companies that are spineless little $hit$ at the end of the day.

we lost a lot of money because of their "policies"