Zoho CRM Plus baggrundssløring
Zoho CRM Plus-logo
Zoho CRM Plus
4.3
(41)
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Zoho CRM Plus anmeldelser og produktdetaljer

Zoho CRM Plus oversigt
Hvad er Zoho CRM Plus?

Zoho CRM Plus giver en kundeoplevelsesplatform, der lader dig bygge bro mellem dine salgs-, marketing- og kundeserviceteams, så du kan sikre en problemfri og exceptionel kundeoplevelse. Zoho CRM Plus fusionerer værktøjer som intelligente chatbots, salgsautomatisering, besøgssporing, kundeservice, projektstyring og e-mail marketing. Det giver også indbygget AI og dybdegående analyser fra en enkelt platform med brugervenligt dashboard.

Om os Zoho Corporation
År grundlagt 2000
Firma størrelse 10,001 + medarbejdere
Hovedkontor Chennai, Tamil Nadu
Sociale medier
Zoho CRM Plus-kategorier på Findstack
Stil spørgsmål vedr Zoho CRM Plus
Hvad Zoho CRM Plus er bedst til?
Hvordan Zoho CRM Plus sammenlignet med Act!?
Hvad er fordele og ulemper ved Zoho CRM Plus?
Zoho CRM Plus produktdetaljer
Capabilities
AI
API
Segment
Lille virksomhed
Midtmarked
Enterprise
Deployment Cloud / SaaS / Web-baseret, mobil Android, mobil iPad, mobil iPhone
Support 24/7 (liverepræsentant), chat, e-mail/helpdesk, ofte stillede spørgsmål/forum, vidensbase, telefonisk support
Kurser Dokumentation
Other languages Engelsk
Zoho CRM Plus funktioner
API-adgang
Aftaleplanlægning
Opkaldslogning
Samarbejdsværktøjer
Kontakt Management
Administration af kundefeedback
Kundesegmentering
Kundesupport billetsalg
Brugerdefinerbare Dashboards
Dataimport/eksport
Document Management
Email Marketing
Lead Management
live chat
Marketing Automation
Mobil adgang
Ordrebehandling
Product Catalog
Citater/Forslag
Rapportering og analyse
Rollebaseret adgangskontrol
Salgsprognoser
Salg Pipeline Management
Social Media Integration
Undersøgelsesledelse
Task Management
Territorium Management
Tredjepartsintegrationer
Bruger tilladelser
Workflow Automation
Zoho CRM Plus Media
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Zoho CRM Plus skærmbilleder
Ansvarsfraskrivelse
Vores forskning er kurateret fra forskellige autoritative kilder og beregnet til at give generel rådgivning. Vi garanterer ikke, at vores forslag vil fungere bedst for hver brugssituation, så overvej dine unikke behov, når du vælger produkter og tjenester. Del gerne din tilbagemeldinger.
Sidst opdateret: oktober 31, 2024
Zoho CRM Plus-logo
41 Zoho CRM Plus Anmeldelser
4.3 ud af 5
Mid Market (51-1000 emp.)
August 16, 2023
 Kilde
Samlet bedømmelse:
5.0
SE
Shubham E.
Grundlægger
"Zoho CRM giver brugeren mulighed for at gøre mere tilpasning med minimal kode"
Hvad kan du bedst lide Zoho CRM Plus?

Its user interface and easy to used with minimal support

Hvad kan du ikke lide ved Zoho CRM Plus?

Currently, the support team is working on determining the time needed to resolve the query.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

Allows customer to do more custimistion.

Small Business (50 eller færre ansatte)
December 22, 2022
 Kilde
Samlet bedømmelse:
5.0
Ali Sadhik S. avatar
Ali Sadhik S.
Investor & rådgiver
"Bedste Customer Relationship Management-værktøj på markedet"
Hvad kan du bedst lide Zoho CRM Plus?

One pricing for all the most used and relevant tools and dashboards required for customer relationship management and sales funnel management

Hvad kan du ikke lide ved Zoho CRM Plus?

Just like all the CRM tools, small to medium startup struggle to configure the tool to fit in to the process

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

Sales Funnel Management and Customer Relationship Management with helpdesk, surveys, social media management etc.,

Mid Market (51-1000 emp.)
Oktober 14, 2022
 Kilde
Samlet bedømmelse:
5.0
Achal S. avatar
Achal S.
Business Development Manager
"Fantastisk oplevelse med Zoho CRM Plus"
Hvad kan du bedst lide Zoho CRM Plus?

Zoho CRM Plus is a package of many powerful tools which helps increase the productivity of the organization. SalesIQ is one of the best features of Zoho CRM Plus which helps in live chat and visitors tracking.

Hvad kan du ikke lide ved Zoho CRM Plus?

The user interface needs little improvement, but overall having a good experience with Zoho CRM Plus.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

Zoho CRM Plus is a very helpful tool in our business operations. It helps in email marketing, tracking visitors, conducting surveys, and having live chat with customers.

Small Business (50 eller færre ansatte)
Oktober 06, 2022
 Kilde
Samlet bedømmelse:
5.0
Carlos C. avatar
Carlos C.
Direktør Regional De Ti
"Fantastisk cloudbaseret CRM-software, den har funktioner, du forventer at se i dyrere CRM'er"
Hvad kan du bedst lide Zoho CRM Plus?

Ease of deployment, ease of use, customization capabilities, multichannel communications, integration with Whatsapp and social media, tasks and leads follow up and automated reminders

Hvad kan du ikke lide ved Zoho CRM Plus?

It was kind of tricky when importing data from previous CRM; importing templates tends to be restrictive in terms of getting data from CVS files or other DB Info

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

Leads follow Up; agenda follows up forsales reps; Omnichanel comunications with existing and propspecting customers; marketing campaigns follow up and segmentation

Mid Market (51-1000 emp.)
September 27, 2022
 Kilde
Samlet bedømmelse:
5.0
AG
Ashwath G.
Data Analytiker
"Zoho CRM er bedst egnet til små og mellemstore virksomheder."
Hvad kan du bedst lide Zoho CRM Plus?

1. The ability to create different/multiple modules for each department. 2. Easy provision of different roles, profiles, and user permissions 3. Workflows are a great plus point for automating tasks.

Hvad kan du ikke lide ved Zoho CRM Plus?

1. Mass deletion of records of 50000 plus is not possible. 2. The history of records when changes are made by bulk import is not shown in the history tab. 3. In the view section, 100 is the limit. It can be extended to more than 100 to view more records on a page.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

1. Many of the manual field updates are now solved by implementing Workflows 2. Easy trace of changes or updates made to records via feed notification. This makes communication easier.

Mid Market (51-1000 emp.)
September 16, 2022
 Kilde
Samlet bedømmelse:
5.0
Balaji V. avatar
Balaji V.
Souschef
"Det hjælper med at styre mine klienters aktivitet"
Hvad kan du bedst lide Zoho CRM Plus?

It helps me to interact with clients on a timely basis. It helps us to set reminders. The reminders are being notified through pop up and emails. This feature is too good.

Hvad kan du ikke lide ved Zoho CRM Plus?

We are unable to edit the previous notes or the saved notes.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

It helps to set tasks and manages the daily, monthly and yearly activities. The fields available in the ZOHO CRM are clear. This feature has increased the business performance and has enhanced the productivity.

Small Business (50 eller færre ansatte)
August 18, 2022
 Kilde
Samlet bedømmelse:
5.0
RP
Robert P.
Partner
"Leder du efter en af ​​de bedste CRM'er?"
Hvad kan du bedst lide Zoho CRM Plus?

As a CRM you would be hard pressed to find a better one. Creating a tasks list has been very important.

Hvad kan du ikke lide ved Zoho CRM Plus?

sending mass communications has been difficult in the past

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

For those who find the grind of managing a pipeline difficult, ZOHO makes this easier.

Small Business (50 eller færre ansatte)
Maj 07, 2022
 Kilde
Samlet bedømmelse:
5.0
Jessica R. avatar
Jessica R
Teamleder, Hilgenberg & Associates, Certified Probate & Trust Realtors
"Fantastisk alsidig CRM-mulighed, og jeg har prøvet og brugt et ton"
Hvad kan du bedst lide Zoho CRM Plus?

I love the phone app associated with Zoho. I used to use it daily when I was in outside sales. It has several functions I wished many other CRMs would add. I do like the customization you can do also.

Hvad kan du ikke lide ved Zoho CRM Plus?

I began using Zoho in the early stages I believe. I was greatly impressed with the program, the flexibility, and the support. When the prices increased and the support when down, I migrated to another platform.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

I was using it as a full CRM tool for my company. I began to get overwhelmed when they were adding so many different things like ZOHO one and sales IQ. The program allowed me to work online and not be tied to a desk and the app integrated beautifully.

Small Business (50 eller færre ansatte)
Jan 12, 2022
 Kilde
Samlet bedømmelse:
5.0
EA
Emily A.
Advokatfuldmægtig
"Fantastisk service til sporing af besøgende på webstedet og mere!"
Hvad kan du bedst lide Zoho CRM Plus?

It's very helpful to see who is visiting our website, and where clicks are coming from. Zoho is great at tracking all the data for us.

Hvad kan du ikke lide ved Zoho CRM Plus?

It's a bit limited but overall I don't have any dislikes that stand out!

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

Tracking website visitors! Zoho solves this problem seamlessly!

Enterprise (> 1000 emp.)
December 24, 2021
 Kilde
Samlet bedømmelse:
5.0
Ahmed A. avatar
Ahmed A.
Aml & Ctf Compliance Analyst
"Det bedste integrerede CRM og Account Management og Gamification Dashboard"
Hvad kan du bedst lide Zoho CRM Plus?

Zoho CRM provides us a good experience in accounts leads and accounts Management beside the Zoho CRM Dashboard which the most I like it ,This Dashboard helps us alot in creating challenges between sales team for new campaigns as the Dashboard viewed also from the Management so it gives sales team motivation for new campaigns beside the branding for bills and invoices which issued for our customers

Hvad kan du ikke lide ved Zoho CRM Plus?

Zoho CRM having no major issues it works fine but sometimes Customer support delay in responding and some reports related to new projects not appear on the Dashboard which related to he account leads and won leads

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

We are using Zoho CRM in managing new customers and new leads from the sales team and to see the history of the account from who created the account till the lead becomes successful also for new projects to see the sales team performance and progress in these campaigns beside providing reports for new deals within specific period or specific territory

Mid Market (51-1000 emp.)
December 14, 2021
 Kilde
Samlet bedømmelse:
5.0
GM
Girish M.
Senior Executive Business Developmentq
"CRM - ZOHO BEDST I BUSINESS"
Hvad kan du bedst lide Zoho CRM Plus?

integration of all contacts, filters and sorting is easy

Hvad kan du ikke lide ved Zoho CRM Plus?

cost is on the higher side can be a bit on the lower side

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

day to day tracking of leads is on the more accessible sides.

Small Business (50 eller færre ansatte)
November 20, 2023
 Kilde
Samlet bedømmelse:
4.5
Aaditya S. avatar
Aaditya S.
Data Analytiker
"Gør forretning lettere med Zoho CRM Plus"
Hvad kan du bedst lide Zoho CRM Plus?

Easy Navigation: I kind of love how easy it is to find their way around the platform. The simple layout makes it hassle-free for everyone on the team. Time-Saving Automation: I find the automation features super handy. It helps them automate repetitive tasks, like sending follow-ups, making their work more efficient. Easy Integration: I appreciate how Zoho CRM Plus integrates smoothly with other Zoho apps. Everything feels connected, saving time and effort.

Hvad kan du ikke lide ved Zoho CRM Plus?

Support Response Time: I sometimes feel that the support response time could be quicker during peak times or urgent issues.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

Zoho CRM Plus is solving the problem of managing customer relationships smoothly. It benefits us by bringing everything together in one place. We can easily keep track of their interactions with customers, organize information, and work better as a team. It helps them save time by automating repetitive tasks and gives valuable insights about customers, helping them make smarter decisions to grow their business.

Mid Market (51-1000 emp.)
Maj 21, 2023
 Kilde
Samlet bedømmelse:
4.5
YC
Yogesh C.
Grundlægger
"Fantastisk værktøj at bruge."
Hvad kan du bedst lide Zoho CRM Plus?

Zoho CRM is very simple to use, the User interface is great and the data provided by Zoho CRM is precise. The tool also allows you to get filtered information & at your fingertips.

Hvad kan du ikke lide ved Zoho CRM Plus?

In my opinion, the UI should have been more attractive. I think a tool with so many great features, an excellent & beautiful UI would have made Zoho CRM reach more audience.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

The data fetching & the reporting part are the parts we are using. With my experience, I would say Zoho CRM helps a lot in making things done in a quicker way saving a lot of time.

Small Business (50 eller færre ansatte)
December 20, 2022
 Kilde
Samlet bedømmelse:
4.5
RM
Roger M.
Support Manager
"Zoho CRM Plus er et fantastisk CRM-produkt"
Hvad kan du bedst lide Zoho CRM Plus?

It has useful dashboards and everything in a very easy to access user interface. I can access Customer details, Notes, Attachments, contact details, Tasks, Emails related to a contact, Deals etc in one place.

Hvad kan du ikke lide ved Zoho CRM Plus?

Sometimes the server is a bit slow, they can improve the speed of access. Also customer service can be improved a bit.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

We use Zoho CRM to store all our customer details and use it for invoicing and account maintenance purposes.

Mid Market (51-1000 emp.)
Oktober 10, 2022
 Kilde
Samlet bedømmelse:
4.5
Abhinav C. avatar
Abhinav C.
Program Manager
"Det perfekte værktøj til en fantastisk kundeoplevelse!"
Hvad kan du bedst lide Zoho CRM Plus?

The best feature for us using the CRM plus version is the seamless workflow automation, which helps us trigger more advanced features required for our usage.Also the email blaster is an excellent to-have feature which saves a lot of time in bulk emailing.

Hvad kan du ikke lide ved Zoho CRM Plus?

The only tricky part for us was customer ticket management, as it became a tedious task to create or ask a customer to create it. Also, on more annoying thing is the email integration with outlook it is just not easy, and we have to manage two inboxes at times.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

We majorly use it for customer and campaign management as these were the primary requirements of our teams. Our older support system was a pain, and we wanted to use it to ease our resources and manage campaigns easily.

Small Business (50 eller færre ansatte)
Maj 23, 2022
 Kilde
Samlet bedømmelse:
4.5
Ankit R. avatar
Ankit R.
Inside Sales Executive
"En hurtig undersøgelsesguide til min rejse med ZOHO CRM som administrator"
Hvad kan du bedst lide Zoho CRM Plus?

Zoho CRM is such a niche product easy to implement for the organization and optimized enough to customize the product as per sales flow needs. It has easy to develop workflow environment.

Hvad kan du ikke lide ved Zoho CRM Plus?

ZOHO CRM has a very inefficient marketplace. If you are looking for pre-built extensions then ZOHO CRM lacks in that matter. Also, configuring email to Zoho CRM is not very effective as it shares all the emails with its peers. which in some cases is not suitable for the organization.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

It is a well-established platform in terms of salesforce. Also in terms of workforce automation. We are currently managing all the sales process through the CRM which give a prominent overview of the entire sales cycle. Using the ZOHO CRM we have an overview of the sales cycle it helps the organization to take effective steps toward the growth and can understand the blockage in the sales process.

Mid Market (51-1000 emp.)
Jan 10, 2022
 Kilde
Samlet bedømmelse:
4.5
Roshan R. avatar
Roshan R.
Konsulent
"Udvid din virksomhed med ZOHO"
Hvad kan du bedst lide Zoho CRM Plus?

We had used Zoho to introduce automation in the sales and marketing strategy of the company. Our sales persons use Zoho CRM plus to analyze the sales effort for existing and new customers. I use the territory management feature to track sales by representatives. This is also a feature unique to Zoho CRM Plus. This helps us track commissions for the reps.

Hvad kan du ikke lide ved Zoho CRM Plus?

We have faced some issues with the customization of the system. It would be great if we had a complete explanation of the customization process. I would also like to suggest improving the integration with cell phones. While there is a way to deduplicate contacts, leads and accounts, there currently is not a way to deduplicate products. I would like this feature added.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

In this competitive world, technology is the only key to survival and growth. Thus, we had used Zoho CRM to automate the sales and marketing efforts of the organization for better results. Zoho CRM plus also helps to make the Sales team on track with their sales pipeline management.

Small Business (50 eller færre ansatte)
April 21, 2020
 Kilde
Samlet bedømmelse:
4.5
JP
Jamie P.
Grundlægger
"Meget brugervenlig og nem at ændre - nogle grundlæggende udviklerfærdigheder er nyttige, men ikke afgørende!"
Hvad kan du bedst lide Zoho CRM Plus?

When I'm making modifications the system is designed to guide me around the setup section without seeking support. However, if needed, live chat is available most of the time and a remote session is possible for more difficult tasks which tend to be resolved quickly and efficiently.

Hvad kan du ikke lide ved Zoho CRM Plus?

It can be difficult to achieve some more sophisticated automation; specifically with email and marketing. I find that the system is really targeted around the way the customer journey works whereas more scalable systems have this incorporated within their setup e.g. salesforce

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

I have been able to manage processes for users within our organisation more effectively to reduce time that was being wasted and standardise the way in which staff operate to enable valuable reporting.

Mid Market (51-1000 emp.)
April 21, 2020
 Kilde
Samlet bedømmelse:
4.5
Sukrit G. avatar
Sukrit G.
Inside Sales Executive
"Brugervenlig og overkommelig CRM"
Hvad kan du bedst lide Zoho CRM Plus?

The sorting filters are really good. It's appropriate for a small business particularly for e-commerce businesses. Also the new features like Sales Automation, Visitor Tracking and Customer Survey are a huge add on.

Hvad kan du ikke lide ved Zoho CRM Plus?

It takes a bit of time to sort or process large amount of data. If that particular process could be shortened then I guess ZOHO could be as good as Salesforce.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

There are a couple of features which are very helpful in ZOHO CRM plus like the sales automation, visitor tracking and customer survey. These features makes any salespersons work a lot easier. It's easier for a salesperson to close sales and analyse data using the new inbred features like Marketing Automation and Social Media.

Small Business (50 eller færre ansatte)
November 06, 2019
 Kilde
Samlet bedømmelse:
4.5
TJ H. avatar
Tj H.
Netværker
"Zoho CRM Plus"
Hvad kan du bedst lide Zoho CRM Plus?

I love that I can customize the forms and reports so I can collect the specific information I need and run reports using that information. This way I get what I need in a way that works for me and my business. I can add on as my business expands. Their product suite is extensive and I can get what I need in the size that suits me best. Before I purchased they were very willing to answer all my questions. After I purchased they checked in on me to make sure everything was going well and to answer any additional questions I had.

Hvad kan du ikke lide ved Zoho CRM Plus?

With the advanced and increased functionality comes a longer and steeper learning curve. So the time it takes to learn all the moving parts can be daunting. I suggest setting aside a lengthy miigration / transition period. There are so many componets and moving pieces it was easy to get overwhelmed. Some of the fields couldn't be modified in a way I needed them so I had to create new fields. It wasn't as clean as I would like.

Hvad problemer er Zoho CRM Plus-løsning, og hvordan gavner det dig?

I wanted a product that allowed my to gather information from the website and feed it directly into my CRM without having to re-type the info. I can automate the process for what to do with information based on what form gathered it.The duplication of effort is removed saving time and keeping my data clean,

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