Zoho Survey er et online-undersøgelsesværktøj, der hjælper virksomheder og organisationer med at indsamle feedback fra deres kunder, medarbejdere og interessenter. Den har en lang række tilpasningsmuligheder, herunder spørgsmålstyper, undersøgelsestemaer og brandingmuligheder. Det inkluderer også realtidsrapportering, integration med Zoho CRM og evnen til at udføre undersøgelser på flere sprog. Derudover tilbyder det robuste samarbejds- og delingsværktøjer, hvilket gør det nemmere for teams at arbejde sammen og få den feedback, de har brug for.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-baseret, mobil Android, mobil iPad, mobil iPhone |
Kurser | Dokumentation |
Other languages | Engelsk |
System was different from most. Not as user friendly
Very complex. Hard to follow, found multiple bugs.
Surveying times of employee spent on projects. Made it easier but less efficient for employees. Took them up too long to fill out the surveys
Setting up a survey was easy but that's about all that I liked with this platform.
To sync any data you have to maneuver between apps. It's not easy to just access the CRM and look at the survey data. You have to go into Zoho Survey, pull the data and get it to sync with the CRM which rarely happened accurately.
We wanted one platform that would integrate and sync all of our data between surveys, email and CRM. But Zoho was not as easy to use as you'd think it would be.